Textbook Return Policy
SBCC Refund Policies
A receipt is required for ALL refunds. There are no exceptions to this
rule. It is a safeguard to discourage the theft of textbooks and
subsequent fraudulent refunds. We are consistent in applying this
policy. VERIFICATION OF DROP IS REQUIRED TO GET A REFUND. STUDENT ID IS REQUIRED AT THE REFUND WINDOW SO WE CAN
VERIFY DROPS. IF THERE IS NO DROP FOR THE RELEVANT CLASS, THEN NO REFUND WILL BE ALLOWED The refund period
.
Special care must be taken with the custom book packages
used by many instructors. To get a refund, ALL components of the
package must be present. If the software often included with the package
has been used or a component of the package is missing, no refund can be
granted. If the package is out of the shrink-wrap, there is a $2
re-shrink wrapping charge. We strongly recommend that you do NOT purchase any
texts listed as optional until you have attended class, as they will not be returnable.
Texts for late-start classes are refundable for five (5) business days from date
of purchase.
If a purchase was made with a check, there is a waiting period of ten
business days before a cash refund can be made. A voucher will be issued
giving the date cash can be returned. The exception to this policy is if
proof can be shown that the check has cleared the bank.
The exceptions to this policy include classes canceled by the college, a
change in instructors, military call-up of reservists, or medical
disability. Defective materials are replaced at any time.
Purchases made with a credit card will be refunded to the card. No cash
refunds are made for credit card purchases. Please make sure to bring
the card when seeking a refund as the bank charges us for manual entry
of card numbers.
