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Ordering Online
Submit your order securely to us via this web site. Visit us again after you have placed your order to easily track your shipment and view order history.
back to topShipping Policies
SBCC Campus Store is proud to offer you the most competitive shipping rates. All of our shipments are professionally packed to ensure the safety of your items in route.
Shipping Rates
Ground: $8 (2-10 Days)
2nd Day: $20 (1-4 Days)
Next Day: Call for Pricing
back to topReturns
REFUNDS/EXCHANGES
- Merchandise must be in its original saleable condition.
- All refunds or exchanges must be accompanied by receipt
- Credit card/debit card refunds will be credited back to the same card.
TEXTBOOK REFUNDS
Textbooks purchased for Fall, Spring, or Summer semester courses are returnable for a full refund until the add/drop deadline for the current semester. This policy also applies to online orders. Textbooks purchased after the add/drop deadline are final sale and therefore not returnable.
ALL TEXTBOOK RETURNS MUST BE ACCOMPANIED BY AN ORIGINAL CAMPUS STORE RECEIPT AND BE IN THEIR ORIGINAL CONDITION AND PACKAGING AS WHEN PURCHASED. MARKED, HIGHLIGHTED, SOILED, DAMAGED, OR ACTIVATED DIGITAL BOOKS OR CODES ARE NOT RETURNABLE.
GENERAL MERCHANDISE REFUNDS
Refunds of General Merchandise will be accepted within 30 days from date purchased when accompanied with a Campus Store receipt. Merchandise needs to be in the same condition as at the time of purchase with price tags attached. General Merchandise includes office/school supplies, clothing, gifts, and art supplies.
NON-RETURNABLE ITEMS
- Digital books that have been activated
- Any opened shrink wrapped materials and spiral course packs
- Merchandise not in original condition or package
- Merchandise without a receipt
- Clearance Items
- Opened software
- Barcharts
- Trade Books
The Campus Store reserves the right to make a decision on the condition or resale value of all merchandise returned.
back to topContact Support
Contact us anytime with questions or concerns via email at: onlineorders@pipeline.sbcc.edu.You can also contact our customer service department at: 805.730.4047
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