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Refund Policy


SBCC Campus Bookstore Refund Guidelines

Refunds/Exchanges

  • Merchandise must be in its original saleable condition.
  • All refunds or exchanges must be accompanied by receipt
  • Credit card/debit card refunds will be credited back to the same card.
  • Online orders that are not picked up within 30 days will be refunded and put back into stock.

Textbook Refunds

  • Textbooks purchased for Fall or Spring semester courses are returnable for a full refund 2 weeks after the semester starts or through the add/drop date. This policy also applies to online orders.
  • Textbooks purchased after the add/drop date are not returnable.
  • If you place a pre-paid special order for a textbook it will be put back into stock if it is not picked up within 30 days.
  • No refunds on textbooks after the first 2 weeks of classes.
  • Textbooks purchased for Summer Session courses are returnable for a full refund through the first Friday of the start of classes.

All textbook returns must be accompanied by an original Campus Bookstore receipt and be in their original condition and packaging as when purchased. Marked, highlighted, soiled, damaged, or activated digital books are not returnable.


General Merchandise Refunds

Refunds of General Merchandise will be accepted within 30 days from date purchased when accompanied with a Bookstore receipt. Merchandise needs to be in the same condition as at the time of purchase with price tags attached. General Merchandise includes office/school supplies, clothing, gifts, and art supplies.


Tradebook Refunds

Tradebooks are returnable within two weeks of date of purchase when accompanied with a Bookstore receipt. Tradebooks must be returned in original condition.

Computer Software, Electronics & Accessories

  • Computer software, electronics and accessories may be returned, unopened, within 14 days from the date of purchase.
  • Refunds and exchanges are available on current product only.
  • No refunds or exchanges on opened software and licensed media.

Non-Returnable Items

  • Digtal books that have been activated
  • School Catalogs
  • Any shrink wrapped materials and spiral course packs
  • Magazines
  • Merchandise not in original condition of package
  • Merchandise without a receipt
  • Ckearance Items
  • Opened software
  • Barcharts

The Bookstore reserves the right to make a decision on the condition or resale value of all merchandise returned.